AI Webchat captures and converts leads, centralizes follow-up for local businesses.
You can capture and convert more leads, faster. Our AI-assisted web chat lead capture and communication hub centralizes follow-up ready leads from multiple sources in one place. You can quickly connect with new leads to provide a winning customer experience.
Automate lead capture with AI-assisted web chat.
Take the conversation offline by responding with SMS messaging.
Respond to enquiries from Google Search, Maps, and Facebook Messenger
Collaborate with your team to provide great customer communication.
Coming soon: Send and receive emails, and respond to Instagram DMs.
Automate lead Capture with AI-Assisted Webchat
- Make a great first impression to your prospects by responding to new leads.
- Provide custom knowledge about your business to expand.
- Ensure contact details are collected and logged your CRM.
- Deliver follow-up ready lead to your sales teams.
Capture and convert more leads in less time
Manage and process new business efficiently by centralizing all inbound leads in one location. Respond to messages received through your website, SMS, Facebook, and Google Search and Maps directly from Inbox in Business App. Instagram DMs will also be integrated into Inbox soon.
Make a great first impression with rapid response times
Ensure prompt engagement with new leads. Your business can rely on AI-assisted web chat to maintain open lines of communication during peak times such as the dinner rush, the daily school run, or after hours. The AI-assisted web chat lead capture greets website visitors instantly and collects their contact information for follow-up. Additionally, you can customize the knowledge base to enhance the web chat widget’s capability to answer inquiries about business hours, services, and more.
Expand engagement with Text Messages
With an average open rate of 98%, text messages can effectively capture the attention of your audience. They can facilitate more conversations and help maintain communication post-purchase to encourage repeat business. This service offers nearly unlimited text messaging from a local number in the US and Canada, although some carriers limit the number of sent messages per day to 2000-3000.
Increase ROI on lead generation expenditures
Invest in SEO and ad campaigns to attract more leads. Messages from SMS and Google Search and Maps arrive directly in Inbox, ready for follow up. For enquiries coming through a business’s website, AI-powered web chat lead capture ensures prompt responses and collects contact information to help acquire new customers. With an efficient lead management process in place, businesses can invest in attracting new clientele with confidence in their return on investment.
Improve the customer experience through teamwork
Avoid losing business to competitors by responding promptly. Use a shared inbox for your team to quickly handle new leads. Collaborate on customer acquisition, sales, and support to create a great customer experience.
